Appliance POS: Build for your unique needs

Start with the Basics: Explore Base Package Features

Maximize operational efficiency, enhance inventory management, and strengthen customer relationships with AIM's Appliance sales and service software.

The AIM base package includes the essential components you need to take your POS operations to the next level. In addition to inventory and point of sale features, our software provides end-to-end solutions — from the licensing to get you up and running to extensive customer management, scheduling and labeling tools.

Complete POS Activity

Funnel multiple transaction methods into one platform with AIM’s complete POS solutions.

Full-Service POS Features
• Process small ticket sales in seconds using the Quick Sale feature.
• Suspend and recall sales.
• Charge to balance invoicing or house charges.
• Specify sales by date range and inventory category to apply automatic discounts.
• Access inventory details across all locations for availability and pricing information.
• Search for customers and scan loyalty cards to view or create new customer accounts.
• Include taxable and tax-exempt line items on the same invoice.
• Complete multiple transactions at POS for a single customer, collecting payment just once. This includes sales, demos, special orders, rental contracts and more.
• Run sales reports and show gross margin percentages for commission purposes.
• Track split sales and apply different commission percentages to each salesperson.
• Enter a proposal now; turn it into a sale later.
• Track inventory sent out as a demo; turn it into a sale once it returns.
• Track layaways, trade-ins and consignments and buy outright items.
• Establish package deals for special sales pricing and ease of processing.
• Create a table of suggestive add-on sales.
• Monitor sales dollars in accordance with preset purchase orders and their limits.
• Create a table of messages to standardize invoice and gift receipt printing.
• Offer customers unlimited payment tenders per sales transaction with integrated credit and debit card processing. Credit card processor is required.

Inventory Management

Reduce inventory costs while increasing cash flow and inventory turns with our powerful automated inventory optimization features.

Inventory Management Made Easy
• Track all inventory types: serialized, print, accessories, supplies, package deals and kits.
• Run reports by type of inventory: sales, cost of goods, gross profit, average inventory, inventory turns, sales as a percentage of total sales, gross margin return and more.
• Display entire sales, rental, transfer, repair and approval history of any inventory item.
• Track inventory items returned to vendors for repair or replacement.
• Track floor plan inventory items as in stock or sold.
• Set up a standard unit of measure for purchasing and selling.
• Establish minimum selling prices by model or individual SKU number. Sales discounts are automatically taken at POS during specified dates and times.
• Establish up to six prices on inventory items, specified by the workstation or customer.
• Count physical inventory quickly and easily with handheld store floor data collectors.
• Optimize inventory using the color and size matrix.
• Establish minimum and maximum quantities with automatic inventory optimization.

Barcode Labeling

Print customized barcode labels and inventory hang tags for easy access at point of sale, as well as when updating and viewing inventory.

Simplified Barcode Labeling
• Create barcode labels for all inventory items or select items that are not pre-barcoded.
• Print as new inventory is received, or within a designated date range.
• Label by inventory type or by invoice.
• Customize label format by inventory type.

Customer Management

Keep a complete history of customer behavior on hand to customize your marketing collateral, loyalty programs, accounts receivable tracking and more.

Connect with Your Customers
• Maintain a complete customer history, accessible any time.
• Specify customer notes that pop up when a customer is selected.
• Add an unlimited number of shipping addresses.
• Set up automatic billing for accounts.
• View or print a complete customer history.
• Record drivers' license information when needed.
• Establish automatic discounts or price levels for certain customers.
• Associate salespeople with customer accounts.
• Perform reverse phone number lookups.
• Create customer loyalty programs.
• Manage invoicing and house charges.
• List top customers by dollars spent.
• Review sales analyses sorted by customer behaviors.
• Merge with mail services to print letters and labels.

Report Catalog

Choose from over 200 available reports with a variety of filters and output options.

Robust Reporting Capabilities
• Leverage an extensive report library to review staff performance, inventory and more.
• Use the report wizard to create your own custom reports.
• UView, print and export report output to a variety of format types.
• UCreate customer lists for targeted marketing.
• UFilter by demographics such as customer type, zip code and sales information.

Employee Management

Manage hours worked, vacations, sick days and leaves of absence, as well as security permissions for designated employee user groups.

Manage Your Team Like a Pro
• Control employee activity in AIM with powerful security features.
• Establish security groups to block select employees from confidential information.
• Block employees from performing certain functions, like selling items below the minimum selling price.
• Record hours worked, vacations, sick days and leaves with the Employee Time Clock.
• Add notes for specific employees or all employees to read when clocking in or out.
• Analyze sales by time, salesperson performance, audit reports and more.

Gift Cards

Securely track electronic gift cards and renewal money cards, including merchandise return credit and other store credits.

The Gift of Digital Convenience
• Create custom-branded electronic gift cards, renewable money cards and loyalty cards with your logo front and center.
• Track gift certificate and prepaid money card balance.
• Manage merchandise return credit and other store credits.

Software Licensing

AIM includes licensing for one workstation and one store location. Want more? You can purchase and add on an unlimited number of licenses as needed.

Licensed to Grow
• The AIM Base Package includes these nine tech-forward features, plus:
• One single location, one workstation license
• Additional licenses available for purchase
• Two months of our premium maintenance plan
• One online training